Florida

NOTICE: In an effort to best protect our patients, employees and greater community, we will continue to offer online and phone-in orders in addition to walk-ins. We continue to diligently follow CDC recommended guidelines at all stores including rigorous prevention measures. We will continue to provide updates on this site as they are available.

Home

Hello Florida. As a medical provider to patients who rely on our products to help manage various conditions, we have made the decision to continue serving our local communities in this time of need. We’re working hard to make your experience as seamless as possible. With circumstances evolving daily, please check back here for updates before you place your next order. We may have new information on how to place your order, hours of operation, inventory and more. Again, your safety is our highest priority.

ORDERING

FAQ

STORE INFO

PICKUP

CDC

How can I Purchase in FL?		Benefit:
Walk-In		Customized shopping experience with a Patient Advisor
Pre-Order Online		Minimizes your time in store
Pre-Order by Phone		Minimizes your time in store
Cashless Payment		Less contact

Note that methods of purchasing are changing as States update regulations. Come back for updates.

FAQ

Why are you all still open?

Across the country, local and state governments have determined that all medical support and essential service providers like Harvest should remain open to best support communities through this trying time. As a medical provider to patients who rely on our products that help manage various conditions, we have made the decision to continue serving our patients in this time of need.

What are you doing to protect visitors in the store?

We’re following all state-required ordinances and sanitizing high-traffic areas, increasing the frequency and vigor of cleaning, limiting the number of visitors to our stores at one time. Ramping up online orders to minimize time in store and required social distancing. Increasing awareness and sharing best practices to encourage prevention of the COVID-19 virus.

How do I make a purchase?

Walk-in, online and phone-in orders: We encourage you to preorder your products before coming into the store to maximize social distancing. This is also the most time-efficient means of placing your order. If you would like to visit our Med Room to make a purchase, our Patient Advisors are here for you starting Monday, May 11, 2020. Scroll down, find your nearest store and click on the link. It will take you to your store’s page where you can preorder.

Call: You can place an order by calling your nearest dispensary. Scroll down, find your nearest store and click on the link. It will take you to your store’s page that includes the contact information. Apologies in advance if there’s a wait time. We are serving customers as quickly as we can.

What can cannabis users do to protect themselves?

Do not come to stores if you’re feeling any symptoms. Ask a caregiver instead.

Order ahead or request curbside delivery where available to limit your time in groups and increase social distancing.

Avoid sharing products with others that have put their mouths on them.

If experiencing flu-like symptoms or bronchial issues refrain from combustible methods of consumption like smoking flower or concentrates. Instead try other methods such as edibles or topicals.

How are you protecting your employees?

Our employees are family and their safety is a priority. We are committed to protecting our teams and have provided extra gloves, cleaning supplies and are sanitizing high-traffic areas frequently. We have limited the number of patients within each space and are evaluating the minimum number of associates required to safely manage a store. For those who are not feeling well, have been exposed or exhibit symptoms, they are provided a work from home schedule and paid time off options.

What is Harvest’s policy on cloth face coverings?

The CDC updated their recommendation that all Americans wear cloth face coverings in public settings. This new guidance is to prevent the spread of the virus from asymptomatic individuals and not because the risk has increased from being outside your home. As such all employees are free to wear their own cloth coverings/masks if they choose. The CDC notes: Cloth face coverings fashioned from household items or made at home from common materials at low cost can be used as an additional, voluntary public health measure. The cloth face coverings recommended are not surgical masks or N-95 respirators. Those are critical supplies that must continue to be reserved for healthcare workers and other medical first responders, as recommended by current CDC guidance.

Harvest has been working to purchase masks for our front-line employees; however, masks are in extremely short supply and on backorder for weeks. In addition, our facilities continue to be locations at low risk for exposure and hospitals and medical facilities, at much higher risk, must continue to take priority with regard to masks. We encourage you to follow the CDC’s guidelines on making your own cloth face covering or mask here: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover.html.

What new policies has Harvest adopted to protect its employees?

As you know we have moved exclusively to online and phone orders to limit patient time and exposures in stores across the country.

HR is coordinating with location and department managers to begin rolling out a Wellness Check Protocol at our locations. This will involve all employees confirming they are healthy and symptom free prior to each shift. In addition, we are encouraging all employees to take their own temperatures as part of this process prior to coming in for a shift. We have also ordered thermometers in bulk, and they will be arriving to stores as they become available. At that time, we will implement on site temperature checks which will be included in the Wellness Check Protocol.

We have ordered gloves in bulk, and they will be arriving to stores as available. Many of our locations already use gloves in the standard course of their jobs. Others have started wearing gloves in cash-handling or product handling processes during COVID-19.

Is there anything else I need to know?

We will continue to update this page as new information comes to hand. Please check back here before making your next purchase.

How does cashless payment work?

Cashless payment is made easy and securely through Can Pay. For information on how it works, view the video at the bottom of the Can Pay homepage: https://www.canpaydebit.com/

Our House Is Your House

If you come in store, please be considerate of the new government recommendations.

Social distancing (which seems more distance than social) means 6 feet of space between patients.
No more than 10 people in a space at one time.
Cover your mouth and nose if you cough or sneeze with a tissue or the inside of your elbow.
We have sanitizer, you supply the hands.
Be nice to each other. It’s freakin’ stressful out there.

For the latest COVID-19 information and updates, visit the CDC website.

CDC WEBSITE

Florida

Locations & Hours

Select your store for store hours, contact information, product updates, to place an order and other store specific updates

How To Use Pickup

Click through to your local store and view the menu. Select your items, add to cart, follow the instructions, and simply checkout. Once you arrive to the store, notify the receptionist you have placed an order online and they will assist you. Please note there may be a short wait time as we are servicing many online orders. Social distancing is encouraged in store. PLEASE wait to receive a confirmation text that your order is ready before you come into the store. Thank you for your patience.

SHOP NOW

BACK TO HARVEST

FROM THE CDC

Here’s how it works:

To see if you are eligible for Curbside, go to https://covid19.harvesthoc.com/ click on your State, then find your store. The hours for Curbside will be displayed alongside your store. If available:
Click through to your store, go to ‘Shop’ then place your order through the menu.
When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
Please note that our Curbside hours are different from our in-store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re outside the store and ready to receive your order.
Arrive at the store during the time window you chose, and before Curbside closes.
When you arrive at the door of the store, please call the number you received in your text message to let the store know you are outside.
Surveillance and security personnel will be monitoring to ensure your safety – just like in the store.
One of our retail associates will come outside. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction.
Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
- Your government issued ID
- Your State issued Medical Cannabis Card
- Cash to pay for the transaction (Please be sure you have enough)
- Note that if you are a new patient to the store, you will need to fill in ‘New Patient’ paperwork and this may add more time to your transaction.
The retail associate will return inside the dispensary with these items, input the information in the system, gather your order, and process the payment.
They will return outside with your documents, change and your product.
Then off you go!
Please be sure not to consume your product until you are safely in your home.
Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
Thank you!
If you do not have a medical card and your purchase requires one, visit this site for more information

In Summary:

At the bottom of this page, click on your nearest Harvest Dispensary.
Then click “Shop” and prepare your order.
When checking out, check the box that says, “I want to use Curbside pickup.”
Follow the instructions in the website and the messages you receive via SMS.
Review the Curbside pickup hours so you arrive in time to get your product.
If you are a new patient, you will need to fill in new patient paperwork.
And if you need all the details, they are above.
Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Instructions for Battle Creek Customers:

Our Battle Creek store now only accepts Curbside pickup.
Please place your orders through this website.

Here’s how it works:

Click the store link on this page: Battle Creek
On that page, go to ‘Shop’ then place your order through the menu.
When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
Please note that our Curbside hours are different from our regular store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re parked and ready to receive your order.
Drive to your location, arriving during the time window you chose, and before Curbside closes.
When you arrive, look for the designated spot “Reserved for Curbside”. park there and turn off the engine. If it’s occupied, please be patient while we service that customer. Park and turn off your engine. Surveillance will be monitored by security personnel to ensure your safety – just like in the store.
Call the number you received in the text message to let the store know you are parked and ready to receive delivery to your car.
One of our retail associates will walk to your car. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction. You do not need to get out of your car.
Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
- Your government issued ID
- Your State issued Medical Cannabis Card
- Cash to pay for the transaction (Please be sure you have enough)
- Note that if you are a new patient to the store, you will need to fill in ‘New Patient’ paperwork and this may add more time to your transaction.
The retail associate will return to the dispensary with these items, input the information in the system, gather your order, and process the payment.
They will return to your car with your documents, change and your product.
Then off you go!
Please be sure not to consume your product until you are safely in your home.
Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
Thank you!

In Summary:

At the bottom of this page, click on your nearest Harvest Dispensary.
Then click “Shop” and prepare your order.
When checking out, check the box that says, “I want to use Curbside pickup.”
Follow the instructions in the website and the messages you receive via SMS.
Review the Curbside pickup hours so you arrive in time to get your product.
If you are a new patient, you will need to fill in new patient paperwork.
And if you need all the details, they are above.
Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Here’s how it works:

To see if you are eligible for Curbside, go to https://covid19.harvesthoc.com/ click on your State, then find your store. The hours for Curbside will be displayed alongside your store. If available:
Click through to your store, go to ‘Shop’ then place your order through the menu.
When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
Please note that our Curbside hours are different from our in-store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re parked and ready to receive your order.
Drive to your location, arriving during the time window you chose, and before Curbside closes.
When you arrive, look for the designated spot “Reserved for Curbside”. park there and turn off the engine. If it’s occupied, please be patient while we service that customer. Park and turn off your engine. Surveillance will be monitored by security personnel to ensure your safety – just like in the store.
Call the number you received in the text message to let the store know you are parked and ready to receive delivery to your car.
One of our retail associates will walk to your car. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction. You do not need to get out of your car.
Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
- Your government issued ID
- Your State issued Medical Cannabis Card (If a medical purchase)
- Cash to pay for the transaction (Please be sure you have enough)
The retail associate will return to the dispensary with these items, input the information in the system, gather your order, and process the payment.
They will return to your car with your documents, change and your product.
Then off you go!
Please be sure not to consume your product until you are safely in your home.
Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
Thank you!
If you do not have a medical card and your purchase requires one, visit this site to apply: https://harvest.nuggmd.com/

In Summary:

At the bottom of this page, click on your nearest Harvest Dispensary.
Then click “Shop” and prepare your order.
When checking out, check the box that says, “I want to use Curbside pickup.”
Follow the instructions in the website and the messages you receive via SMS.
Review the Curbside pickup hours so you arrive in time to get your product.
And if you need all the details, they are above.
Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Florida

FAQ

Our House Is Your House

Florida

Locations & Hours

How To Use Pickup

Our BATTLE CREEK store is temporarily closed.

Here’s how it works:

In Summary:

Instructions for Battle Creek Customers:

Here’s how it works:

In Summary:

Here’s how it works:

In Summary:

Our TEMPE store is temporarily closed.