Maryland FAQ

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By tommy
In
Posted April 21, 2020

What is Harvest’s policy on cloth face coverings?

The CDC updated their recommendation that all Americans wear cloth face coverings in public settings. The state of Maryland has also required that employees cover their faces and Harvest has [...]

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0
By tommy
In
Posted April 14, 2020

What new policies has Harvest adopted to protect its employees?

As you know we have moved exclusively to online and phone orders to limit patient time and exposures in stores across the country. HR is coordinating with location and department managers to [...]

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0
By tommy
In
Posted March 18, 2020

What can cannabis users do to protect themselves?

Do not come to stores if you’re feeling any symptoms. Ask a caregiver instead. Order ahead or request curbside delivery where available to limit your time in groups and increase social [...]

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0
By tommy
In
Posted March 18, 2020

How do I make a purchase?

Preorder online, on your mobile, or computer: We encourage you to preorder your products before coming into the store to maximize social distancing. This is also the most time efficient means of [...]

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0
By tommy
In
Posted March 18, 2020

Why are you all still open?

Across the country, local and state governments have determined that all medical support and essential service providers like Harvest should remain open to best support communities through this [...]

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© 2020 Harvest Health & Recreation, Inc

Our BATTLE CREEK store is temporarily closed.

We apologize for the disruption during this unprecedented time.

Here’s how it works:

  • To see if you are eligible for Curbside, go to https://covid19.harvesthoc.com/ click on your State, then find your store. The hours for Curbside will be displayed alongside your store. If available:
  • Click through to your store, go to ‘Shop’ then place your order through the menu.
  • When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
  • Please note that our Curbside hours are different from our in-store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
  • After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re outside the store and ready to receive your order.
  • Arrive at the store during the time window you chose, and before Curbside closes.
  • When you arrive at the door of the store, please call the number you received in your text message to let the store know you are outside.
  • Surveillance and security personnel will be monitoring to ensure your safety – just like in the store.
  • One of our retail associates will come outside. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction.
  • Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
  • You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
    • Your government issued ID
    • Your State issued Medical Cannabis Card
    • Cash to pay for the transaction (Please be sure you have enough)
    • Note that if you are a new patient to the store, you will need to fill in ‘New Patient’ paperwork and this may add more time to your transaction.
  • The retail associate will return inside the dispensary with these items, input the information in the system, gather your order, and process the payment.
  • They will return outside with your documents, change and your product.
  • Then off you go!
  • Please be sure not to consume your product until you are safely in your home.
  • Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
  • Thank you!
  • If you do not have a medical card and your purchase requires one, visit this site for more information

In Summary:

  • At the bottom of this page, click on your nearest Harvest Dispensary.
  • Then click “Shop” and prepare your order.
  • When checking out, check the box that says, “I want to use Curbside pickup.”
  • Follow the instructions in the website and the messages you receive via SMS.
  • Review the Curbside pickup hours so you arrive in time to get your product.
  • If you are a new patient, you will need to fill in new patient paperwork.
  • And if you need all the details, they are above.
  • Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Instructions for Battle Creek Customers:

  • Our Battle Creek store now only accepts Curbside pickup.
  • Please place your orders through this website.

Here’s how it works:

  • Click the store link on this page: Battle Creek
  • On that page, go to ‘Shop’ then place your order through the menu.
  • When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
  • Please note that our Curbside hours are different from our regular store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
  • After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re parked and ready to receive your order.
  • Drive to your location, arriving during the time window you chose, and before Curbside closes.
  • When you arrive, look for the designated spot “Reserved for Curbside”. park there and turn off the engine. If it’s occupied, please be patient while we service that customer. Park and turn off your engine. Surveillance will be monitored by security personnel to ensure your safety – just like in the store.
  • Call the number you received in the text message to let the store know you are parked and ready to receive delivery to your car.
  • One of our retail associates will walk to your car. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction. You do not need to get out of your car.
  • Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
  • You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
    • Your government issued ID
    • Your State issued Medical Cannabis Card
    • Cash to pay for the transaction (Please be sure you have enough)
    • Note that if you are a new patient to the store, you will need to fill in ‘New Patient’ paperwork and this may add more time to your transaction.
  • The retail associate will return to the dispensary with these items, input the information in the system, gather your order, and process the payment.
  • They will return to your car with your documents, change and your product.
  • Then off you go!
  • Please be sure not to consume your product until you are safely in your home.
  • Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
  • Thank you!

In Summary:

  • At the bottom of this page, click on your nearest Harvest Dispensary.
  • Then click “Shop” and prepare your order.
  • When checking out, check the box that says, “I want to use Curbside pickup.”
  • Follow the instructions in the website and the messages you receive via SMS.
  • Review the Curbside pickup hours so you arrive in time to get your product.
  • If you are a new patient, you will need to fill in new patient paperwork.
  • And if you need all the details, they are above.
  • Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Here’s how it works:

  • To see if you are eligible for Curbside, go to https://covid19.harvesthoc.com/ click on your State, then find your store. The hours for Curbside will be displayed alongside your store. If available:
  • Click through to your store, go to ‘Shop’ then place your order through the menu.
  • When checking out, choose “Pickup” then check the box that says, “I want to use Curbside pickup.” You can also choose a window of time when you would like to pick up your order. Note that it will take us at least 30 minutes to prepare your order.
  • Please note that our Curbside hours are different from our in-store pickup hours, so please be sure to check hours that curbside is available before you check the curbside box. Curbside pickups will not be allowed after dusk. This will ensure we can look after you to the best of our ability. You can find the pickup hours when you click through to your store on: https://covid19.harvesthoc.com/
  • After you check out, you will receive text messages telling you when your order is being processed, when it’s ready, and the number to call when you’re parked and ready to receive your order.
  • Drive to your location, arriving during the time window you chose, and before Curbside closes.
  • When you arrive, look for the designated spot “Reserved for Curbside”. park there and turn off the engine. If it’s occupied, please be patient while we service that customer. Park and turn off your engine. Surveillance will be monitored by security personnel to ensure your safety – just like in the store.
  • Call the number you received in the text message to let the store know you are parked and ready to receive delivery to your car.
  • One of our retail associates will walk to your car. They will be mindful to sanitize their hands, use gloves and practice social distancing during your interaction. You do not need to get out of your car.
  • Please show the retail associate the confirmation you received on the screen of your phone. No need to hand it over, just hold it up.
  • You will then hand the retail associate the following three items (if possible, please sanitize your hands beforehand)
    • Your government issued ID
    • Your State issued Medical Cannabis Card (If a medical purchase)
    • Cash to pay for the transaction (Please be sure you have enough)
  • The retail associate will return to the dispensary with these items, input the information in the system, gather your order, and process the payment.
  • They will return to your car with your documents, change and your product.
  • Then off you go!
  • Please be sure not to consume your product until you are safely in your home.
  • Again, please be sure you check Curbside hours and be confident you can arrive at the store before Curbside closes.
  • Thank you!
  • If you do not have a medical card and your purchase requires one, visit this site to apply: https://harvest.nuggmd.com/

In Summary:

  • At the bottom of this page, click on your nearest Harvest Dispensary.
  • Then click “Shop” and prepare your order.
  • When checking out, check the box that says, “I want to use Curbside pickup.”
  • Follow the instructions in the website and the messages you receive via SMS.
  • Review the Curbside pickup hours so you arrive in time to get your product.
  • And if you need all the details, they are above.
  • Your safety and the safety of our people is our highest priority, so thank you for using Curbside.

Data and message rates may apply. Please contact your phone carrier for more information.

Our TEMPE store is temporarily closed.

We apologize for the disruption during this unprecedented time. Please visit one of our nearby stores where we are only accepting on-line or phone in orders.

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